Shipping and return

SHIPPING 

Applicable shipping fees are established according to volume and weight. Perlimpinpin cannot guarantee that two separate orders to the same address will be combined; it behooves the purchaser to order items together in one order in order to ensure lower shipping fees. Orders are processed within twenty-four (24)hours and delivery is normally made within two (2) to seven (7) business days of purchase. For more remote areas, please allow up to ten (10) business days for delivery. All deliveries are made by Canada Post and the aforementioned delays are only estimates and cannot be guaranteed by Perlimpinpin. Only orders within Canada and USA and deliverable by ground will be accepted. If an incorrect address requires that a package be shipped a second time, the resultant costs are borne by the purchaser. 

SHIPPING FEES CHART 

Canada: 

0-49$ =10$

50-99$=15$

100$ and += Free shipping!

USA:

20$ flat rate

TRACKING YOUR SHIPMENT

Perlimpinpin will send an email containing a tracking number and confirming that your order has been shipped.

CANCELLATION

All orders can be cancelled at any time before shipping confirmation has been sent. Should you wish to cancel your order, please contact our customer service department at service@perlimpinpin.com. Note that our processing and shipping systems are devised to ensure fast and efficient shipping; therefore, no changes or cancellations may be made once the shipping process has begun. 

RETURNS AND EXCHANGES

Returns or exchanges may be made within 10 (ten) business days of receiving an order. In order to be returned or exchanged, products must be returned in their original packaging and condition, and be accompanied by a completed return form.

Items purchased on the website must be returned or exchanged via the website. To do so, contact service@perlimpinpin.com and a return form will be sent by email. Reimbursement is normally completed within 3 (three) days of Perlimpinpin’s receipt of the goods to return or exchange. Only the value of the items returned will be credited. The original order’s shipping fees & return shipping fees are not reimbursed and the purchaser remains liable for such fees.  Please note that in the case of items reduced by 50% or more, all sales are final.

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