Terms and Conditions

General Conditions

AVAILABILITY AND PRODUCT DISPLAY 

The inventory of available products listed on Perlimpinpin’s website (“the website”) represents the most recent available information and is updated periodically by our personnel. Perlimpinpin is not responsible for interruptions in the availability of merchandise. Perlimpinpin will warn the purchaser of such interruptions in stock as soon as possible. The color of the products on the website may differ slightly from the actual color of the product due to the digital display and other technical factors. Perlimpinpin attempts to reproduce products and their colors as accurately as possible.

PRICE AND TERMS OF PAYMENT

All prices are in Canadian dollars. Any applicable taxes and shipping fees are in addition to listed prices. Perlimpinpin reserves the right to change, at any time and without warning, the prices of the goods offered on the website. The total amount of the order is payable in full by credit card at the time the order is confirmed.

Perlimpinpin accepts online payment from the following credit cards:

Visa

Mastercard

At time of purchase, Shopify payment, a third party specializing in secure online payment is taking charge of your personnal information. Perlimpinpin does not retain any information relating to the credit card used for payment.

REFUSALS AND LIMITS 

Perlimpinpin reserves the right to refuse any order made on the website. If it becomes necessary to limit the quantity ordered or to cancel an order, the purchaser will be advised of such limit or refusal as soon as possible.

SHIPPING 

Applicable shipping fees are established according to volume and weight. Perlimpinpin cannot guarantee that two separate orders to the same address will be combined; it behooves the purchaser to order items together in one order in order to ensure lower shipping fees. Orders are processed within twenty-four (24)hours and delivery is normally made within seven (7) to ten (10) business days of purchase. For more remote areas, please allow up to fifteen (15) business days for delivery. All deliveries are made by Canada Post and the aforementioned delays are only estimates and cannot be guaranteed by Perlimpinpin. Only orders within Canada and deliverable by ground will be accepted. If an incorrect address requires that a package be shipped a second time, the resultant costs are borne by the purchaser. 

CANADA POST SHIPPING FEES CHART 

0-49$ =10$

50-99$=15$

100$ and += Free

TRACKING YOUR SHIPMENT

Canada Post will send an email containing a tracking number and confirming that your order has been shipped.

CANCELLATION

All orders can be cancelled at any time before shipping confirmation has been sent. Should you wish to cancel your order, please contact our customer service department at service@perlimpinpin.com. Note that our processing and shipping systems are devised to ensure fast and efficient shipping; therefore, no changes or cancellations may be made once the shipping process has begun. 

RETURNS AND EXCHANGES

Returns or exchanges may be made within 10 (ten) business days of receiving an order. In order to be returned or exchanged, products must be returned in their original packaging and condition, and be accompanied by a completed return form.

Items purchased on the website must be returned or exchanged via the website. To do so, contact service@perlimpinpin.com and a return form will be sent by email. Reimbursement is normally completed within 3 (three) days of Perlimpinpin’s receipt of the goods to return or exchange. Only the value of the items returned will be credited. The original order’s shipping fees & return shipping fees are not reimbursed and the purchaser remains liable for such fees. At the time of reimbursement, Perlimpinpin will communicate with the purchaser to obtain the necessary information in order to reimburse the credit card used for the original online payment. Please note that in the case of items reduced by 50% or more, all sales are final.

SHIPPING ERRORS

 All orders are verified twice in order to prevent errors. Should there be an error in your order, please advise us at : service@perlimpinpin.com within 10 (ten) days of receiving your order and a return form will be sent to you by email. In order to be returned, products must be sent back in their original packaging and condition, and accompanied by a completed return form. The shipping fees of the original order are not reimbursed.

COPYRIGHT NOTICE

All rights and title in this web site ans any information available on or via the web site is the property of Perlimpinpin inc. 

Any information, text, video, image, logo are the property of PERLIMPINPIN inc

The use of any information, text, video, image or logo should be duly authorised by PERLIMPINPIN inc.

TRADEMARKS

PERLIMPINPIN is a registered trademark. Under no circumstances should you use, encourage third parties or authorise  any third party to use PERLIMPINPIN trademark without legal consent.